FAQs
Please Select an FAQ Category
+ Contacting CWahi
Account
Creation, cancellation, payment options (where applicable), navigation, etc.- Q: Account - Where is my web directory? It says "Not Found"?
- Q: Account - The account name I want can't be created?
- Q: Account Info change
- Q: Account deletion/removal/termination
- Q: Account type change
- Q: Account type
- Q: Account - The account name I want can't be created?
Advertising
Advertising questions answered- Q: Advertising - Why do you have a link to CWahi on my site?
- Q: Advertising - Can I put my own ads on my website?
- Q: Advertising - By providing my information, won't I get spammed?
- Q: Advertising - Can I put my own ads on my website?
- Q: Email - Can't connect to send email
- Q: Email - Webmail works but my client keeps asking me for my password
- Q: Email - My Time is waaaay off when I send email to people!
- Q: Email - Settings
- Q: Email - I can't send from my account, and I was able to earlier today
- Q: Email - Why do you rate limit email to 200 per day?
- Q: Email - I need to send a pile of email out to a mailing list
- Q: Email - I can receive, but not send...
- Q: Email - Webmail works but my client keeps asking me for my password
File Manager
FAQs dealing with the file manager- Q: File Manager - How do I change directories?
- Q: File Manager - Are there any limitations to file size or transfer duration?
- Q: File Manager - How do I upload my files?
- Q: File Manager - What features are available in the file manager?
- Q: File Manager - Are there any limitations to file size or transfer duration?
FTP
FAQ on how to manage account files using FTP/FXP- Q: FTP/FXP - How many connections can I have when uploading?
- Q: FTP/FXP - What are the FTP settings for my account?
- Q: FTP/FXP - FXP Support
- Q: FTP/FXP - What FXP program should I use?
- Q: FTP/FXP - Can't connect
- Q: FTP/FXP - What are the FTP settings for my account?
Security
All about staying secure on the internet and with your website- MOVED: Password Protect
- Q: Security - I think I was hacked...
- Security - A word to younger members and parents...
- Q: Security - I think I was hacked...
Site Design: HTML, etc.
Info on how to design your first website, html tutorial links, templates, etc. See also Site Design: PHP- Q: Site Design - Does it matter how I name my files? (Case sensitivity)
- Q: Site Design - What is "Index File Order"?
- Q: Site Design - Is SSI enabled? To what extent?
- Q: Site Design - Where is my web directory? It says "not found"?
- Q: Site Design - Should I keep a Backup?
- Q: Site Design - What happens if I accidentally delete my site?
- Q: Site Design - How do I organize my web site?
- Q: Site Design - Where can I learn about HTML and other aspects of web design?
- Q: Site Design - What is CSS and why would I want to use it?
- Q: Site Design - What is "Index File Order"?
Site Design: PHP
Using PHP with your CWahi account- Q. Site Design - How Do I Allow a PHP Script to Write to a Folder?
- Q: Site Design - Can I install ANY php script onto CWahi?
- Q: Site Design - Why is mail() restricted?
- Q: Site Design - Sessions
- Q: Site Design - What are the important php settings?
- Q: Site Design - Can I use PHP and SSI together?
- Q: Site Design - What PHP functions are disabled?
- Q: Site Design - What PHP Modules are available?
- Q: Site Design - Do we get PHP support?
- Q: Site Design - Can I install ANY php script onto CWahi?
TOS violations, suspension, termination
FAQ dealing with Terms of Service questions, violations, reporting, and account issues arising from violations.- Q: TOS Common Password
- Q: TOS I think I was hacked...
- Q: TOS Account is gone!
- Q: TOS I've been suspended!
- Q: TOS Password for my child's account?
- Q: TOS I'm not sure if this is legal...
- Q: TOS I found something illegal on your servers!
- Q: TOS Nudity: Naked babies
- Q: TOS Nudity, Pornography, Hentai, etc.
- Q: TOS: Podcasts?
- Q: TOS Songs and Videos, games, episodes, etc.
- Q: TOS I think I was hacked...
Uploads
What, where, how, etc.- Q: Uploads - are there any file size limits?
- Q: Uploads - How many connections can I have when uploading?
- Q: Uploads - Can I use FTP and the File Manager at the same time?
- Q: Uploads - archive file types
- Q: Uploads - unzipping archive (zip) files
- Q: Uploads - zip files unzipped?
- Q: Uploads - exe files
- Q: Uploads - How many connections can I have when uploading?

